job description
Join Y5Staffing as an ABA Scheduling Coordinator and play a pivotal role in supporting our growing team in Bali. This is a fantastic opportunity for individuals passionate about administrative excellence and making a meaningful impact in the field of Applied Behavior Analysis (ABA). Enjoy the flexibility of remote work, competitive compensation, and a clear path for career advancement in a dynamic and supportive environment.
As an ABA Scheduling Coordinator, you will be responsible for managing schedules, coordinating appointments, and ensuring seamless communication between clients, therapists, and administrative staff. Your organizational skills and attention to detail will be key to maintaining efficient operations and enhancing client satisfaction.
Why join us? We offer a collaborative work culture, opportunities for professional development, and the chance to work with a dedicated team committed to making a difference. If you are looking for a rewarding career with flexibility and growth, this is the perfect role for you.
Responsibility
- Coordinate and manage schedules for ABA therapists and clients, ensuring optimal time management and resource allocation.
- Liaise between clients, therapists, and administrative staff to facilitate smooth communication and resolve scheduling conflicts.
- Maintain accurate and up-to-date records of appointments, cancellations, and rescheduling requests.
- Assist in the onboarding process for new clients and therapists, ensuring all necessary documentation is completed and filed.
- Monitor and track therapist availability, client preferences, and session requirements to optimize scheduling efficiency.
- Generate reports on scheduling metrics, client attendance, and therapist utilization for management review.
- Provide administrative support to the ABA team, including data entry, filing, and correspondence management.
- Ensure compliance with company policies, procedural guidelines, and confidentiality standards.
Qualifications
- Bachelor's degree in Business Administration, Psychology, or a related field is preferred.
- Proven experience in scheduling, coordination, or administrative roles, preferably in a healthcare or educational setting.
- Excellent organizational and time-management skills with a keen eye for detail.
- Strong communication and interpersonal skills to effectively interact with clients, therapists, and team members.
- Proficiency in using scheduling software, Microsoft Office Suite, and Google Workspace.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Knowledge of ABA therapy principles and practices is a plus.
- Commitment to maintaining confidentiality and adhering to ethical standards.