job description
Join Samgyupsalamat, a leading name in the hospitality industry, as a Shift Manager in beautiful Bali! We are seeking a dynamic and customer-focused leader to oversee our restaurant operations and ensure an exceptional dining experience for our guests. If you have a passion for hospitality, strong leadership skills, and a commitment to excellence, this is the perfect opportunity for you.
As a Shift Manager, you will play a crucial role in maintaining the high standards of service that Samgyupsalamat is known for. You will lead a team of dedicated staff, manage daily operations, and ensure that every guest leaves with a smile. This role offers a competitive salary, opportunities for career growth, and the chance to work in one of Bali's most vibrant and exciting locations.
If you are ready to take the next step in your hospitality career, apply now and become part of the Samgyupsalamat family!
Responsibility
- Oversee daily restaurant operations, ensuring smooth and efficient service.
- Lead and motivate a team of staff to deliver exceptional customer service.
- Manage shift schedules, staff assignments, and performance evaluations.
- Ensure compliance with health, safety, and sanitation standards.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Monitor inventory levels and coordinate with the kitchen and supply teams.
- Train and develop staff to maintain high service standards.
- Assist in the implementation of marketing and promotional activities.
Qualifications
- Proven experience in a leadership role within the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Excellent problem-solving and decision-making abilities.
- Knowledge of food safety and sanitation regulations.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Passion for delivering outstanding customer service.
- Fluency in English; knowledge of Indonesian is a plus.