job description
Join TikTok’s Trust & Safety (TnS) Platform Product team in Bali and drive innovation in Law Enforcement Solutions within our Risk Prevention and Response (RPR) division. As a Senior Product Manager, you will lead the development of cutting-edge product solutions and tooling to empower global trust and safety operations, ensuring a secure and compliant platform for millions of users.
This role offers a unique opportunity to collaborate with cross-functional teams—including engineering, legal, and policy experts—to design scalable systems that address complex challenges in content moderation, user safety, and regulatory compliance. Your work will directly impact TikTok’s ability to maintain a safe, transparent, and trusted digital environment.
Based in the vibrant and dynamic setting of Bali, you’ll enjoy a collaborative work culture with the flexibility to innovate while contributing to one of the world’s most influential social media platforms.
Responsibility
- Product Strategy & Roadmap: Define and execute the product vision for Law Enforcement Solutions, aligning with TikTok’s Trust & Safety goals and global regulatory requirements.
- Stakeholder Collaboration: Partner with legal, policy, engineering, and data science teams to identify risks and develop proactive product solutions.
- Tooling & Automation: Lead the design and implementation of internal tools to streamline risk detection, response workflows, and law enforcement requests.
- Compliance & Scalability: Ensure products meet international compliance standards (e.g., GDPR, COPPA) while scaling for global user growth.
- Data-Driven Decisions: Leverage analytics and user insights to prioritize features, measure impact, and iterate on solutions.
- Cross-Functional Leadership: Drive alignment across regional and global teams to deliver cohesive, user-centric safety products.
- Incident Response: Lead rapid product adjustments in response to emerging threats or high-priority trust and safety incidents.
- Documentation & Training: Create clear documentation and training materials for internal teams and external partners.
Qualifications
- Experience: 5+ years in Product Management, with at least 2 years in Trust & Safety, Risk, or Law Enforcement Solutions (preferably in tech or social media).
- Technical Acumen: Strong understanding of APIs, data pipelines, and automation tools; ability to work closely with engineers.
- Regulatory Knowledge: Familiarity with global compliance frameworks (e.g., GDPR, DMCA, local law enforcement protocols).
- Problem-Solving: Proven ability to tackle ambiguous, high-impact challenges with structured, analytical approaches.
- Communication: Exceptional written and verbal skills to articulate complex concepts to technical and non-technical audiences.
- Leadership: Experience leading cross-functional projects and influencing without direct authority.
- Education: Bachelor’s degree in Computer Science, Law, Business, or related fields; advanced degrees a plus.
- Mindset: Passion for user safety, ethical tech, and proactive risk mitigation.