job description
Join Jatro Strata Services BPO as a Sales and Marketing Support Officer in the vibrant heart of Bali! This is a unique opportunity to drive business growth by combining outbound prospecting, CRM management, marketing support, and client coordination to ensure a robust pipeline of opportunities.
In this dynamic role, you will be the bridge between our sales and marketing teams, leveraging data-driven strategies to identify and engage potential clients. Your expertise in customer relationship management (CRM) and lead generation will be pivotal in expanding our market presence. Based in Baliâs thriving business hubsâsuch as Canggu, Ubud, or Denpasarâyouâll work in a collaborative environment that values innovation and results.
We offer a competitive salary, professional growth opportunities, and the chance to work in one of the worldâs most inspiring locations. If youâre a proactive, detail-oriented professional with a passion for sales and marketing, weâd love to hear from you!
Responsibility
- Conduct outbound prospecting to identify and engage potential clients through calls, emails, and social media.
- Manage and update the CRM system to track leads, opportunities, and client interactions.
- Assist in developing and executing marketing campaigns, including content creation and digital outreach.
- Coordinate with clients to understand their needs and provide tailored solutions.
- Monitor sales pipelines and generate reports to track performance and identify areas for improvement.
- Collaborate with the sales and marketing teams to align strategies and maximize lead conversion.
- Maintain accurate records of all sales and marketing activities in compliance with company policies.
- Stay updated on industry trends and competitive landscape to inform strategic decisions.
Qualifications
- Bachelorâs degree in Marketing, Business Administration, Communications, or a related field.
- Minimum of 2 years of experience in sales, marketing, or customer support roles.
- Proven track record in lead generation, CRM management, and client coordination.
- Excellent communication and interpersonal skills, with fluency in English.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Strong analytical and organizational skills, with the ability to manage multiple tasks efficiently.
- Self-motivated, results-driven, and able to work in a fast-paced environment.
- Familiarity with digital marketing tools and social media platforms is a plus.