job description
Join WEST MALAYAN GROUP Sdn Bhd as an Office Admin Merchandiser in the vibrant heart of Bali! This dynamic role combines administrative excellence with hands-on merchandising to drive sales, optimize outlet operations, and deliver exceptional customer experiences. You’ll play a pivotal role in ensuring smooth daily operations, maintaining inventory accuracy, and contributing to the achievement of ambitious sales targets in a fast-paced retail environment.
Based in Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll collaborate with a diverse team to enhance brand visibility, streamline processes, and foster long-term customer relationships. This is a unique opportunity for detail-oriented professionals who thrive in a multifaceted role blending office administration with frontline retail execution.
If you’re passionate about organization, customer service, and sales growth, we’d love to hear from you. Competitive salary, career development, and the chance to work in one of the world’s most inspiring destinations await!
Responsibility
- Manage daily administrative tasks, including data entry, reporting, and documentation to ensure operational efficiency.
- Oversee outlet merchandising activities, such as product placement, stock replenishment, and visual display optimization to maximize sales.
- Monitor inventory levels, coordinate with suppliers, and ensure timely restocking to prevent shortages or overstock.
- Develop and maintain strong relationships with customers, addressing inquiries and resolving issues to enhance satisfaction and loyalty.
- Prepare and analyze sales reports, identifying trends and opportunities to improve performance and meet targets.
- Collaborate with the sales team to implement promotional strategies, seasonal campaigns, and in-store events.
- Ensure compliance with company policies, health and safety standards, and retail best practices.
- Assist in training and supervising junior staff to maintain high service and operational standards.
Qualifications
- Minimum 2 years of experience in retail administration, merchandising, or office support, preferably in a fast-paced environment.
- Proven track record in sales reporting, inventory management, and customer service.
- Strong organizational and multitasking skills with meticulous attention to detail.
- Proficiency in Microsoft Office (Excel, Word) and retail management software.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a plus).
- Ability to work independently, meet deadlines, and adapt to changing priorities.
- Passion for retail, merchandising, and delivering exceptional in-store experiences.
- Willingness to travel between Bali locations as needed.