job description
Scent & Beaute Inc, a leading name in luxury beauty and fragrance, is seeking a dynamic Retail Executive to drive sales, enhance customer experience, and elevate our brand presence in Bali’s premium retail landscape. Based in vibrant Canggu, you’ll play a pivotal role in shaping the in-store experience for our discerning clientele, ensuring operational excellence and revenue growth.
This is a unique opportunity to merge your passion for high-end retail with strategic business acumen in one of Southeast Asia’s most thriving markets. If you thrive in fast-paced environments, possess a keen eye for detail, and have a flair for customer engagement, we’d love to hear from you.
Note: Salary is competitive and commensurate with experience, with potential for performance-based incentives.
Responsibility
- Sales Leadership: Achieve and exceed monthly/quarterly sales targets by implementing effective retail strategies and team motivation.
- Customer Experience: Deliver personalized, luxury-level service to clients, ensuring brand loyalty and repeat business.
- Inventory Management: Oversee stock levels, merchandising, and product displays to maintain visual appeal and availability.
- Team Development: Train, coach, and mentor retail staff to uphold brand standards and sales performance.
- Market Analysis: Monitor local trends, competitor activity, and customer feedback to refine sales approaches.
- Operational Compliance: Ensure adherence to company policies, health/safety regulations, and loss prevention protocols.
- Promotions & Events: Plan and execute in-store promotions, product launches, and VIP events to boost foot traffic and sales.
- Reporting: Prepare regular sales reports, forecasts, and performance metrics for management review.
Qualifications
- Proven Experience: Minimum 3+ years in retail management, preferably in luxury beauty, cosmetics, or fragrance.
- Leadership Skills: Demonstrated ability to lead and inspire a high-performing retail team.
- Sales-Driven: Strong track record of meeting/exceeding sales targets in competitive markets.
- Customer-Centric: Exceptional interpersonal and communication skills with a focus on client satisfaction.
- Product Knowledge: Passion for beauty/fragrance products with the ability to educate customers and staff.
- Tech-Savvy: Proficiency in POS systems, inventory software, and Microsoft Office/Google Workspace.
- Adaptability: Ability to work flexible hours, including weekends and holidays, in a dynamic retail environment.
- Language: Fluent in English; knowledge of Indonesian or other languages is a plus.