job description
Join MR.DIY, a leading home improvement retailer, as a Retail Associate in the vibrant heart of Bali! This is your opportunity to be part of a dynamic team that delivers exceptional customer service and drives sales in a fast-paced retail environment.
As a Retail Associate, you will play a key role in ensuring a seamless shopping experience for customers, from assisting with product inquiries to maintaining store presentation. With locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you’ll have the chance to work in one of Bali’s most exciting retail hubs.
MR.DIY is committed to fostering a supportive and inclusive workplace where your contributions are valued. Whether you’re a seasoned retail professional or just starting your career, this role offers growth opportunities, competitive compensation, and the chance to make a real impact.
Apply today and take the first step toward a rewarding career with MR.DIY in Bali!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Process transactions accurately using POS systems and handle cash, credit, and mobile payments.
- Maintain a clean, organized, and visually appealing store layout to enhance the shopping experience.
- Restock merchandise, monitor inventory levels, and assist with store replenishment as needed.
- Respond to customer inquiries and resolve complaints professionally and efficiently.
- Collaborate with team members to achieve daily sales targets and promotional goals.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information.
- Assist in opening/closing store procedures, including cash reconciliation and security checks.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math and cash-handling skills with attention to detail.
- Flexibility to work weekends, holidays, and evenings as required.
- Familiarity with POS systems and retail operations is advantageous.
- Strong teamwork and problem-solving abilities.
- Passion for home improvement, DIY products, or retail sales.