job description
Join Space Virtual Support as a Remote Virtual Assistant and help Australian business owners reclaim their time by handling administrative, customer service, and operational tasks. This is a fully remote, work-from-home opportunity based in Bali, offering paid training, Easter breaks, and year-end holidays to ensure work-life balance.
As a key member of our team, you’ll provide high-quality support to clients, enabling them to focus on growing their businesses. Whether it’s managing emails, scheduling appointments, or assisting with customer inquiries, your role will be pivotal in creating breathing space for entrepreneurs. No prior VA experience? No problem—we provide comprehensive training to set you up for success.
If you’re organized, detail-oriented, and passionate about delivering exceptional service, this role is perfect for you. Enjoy the flexibility of remote work while being part of a dynamic, supportive team.
Responsibility
- Manage and respond to client emails, calls, and messages in a professional and timely manner.
- Schedule appointments, meetings, and reminders using calendar tools (e.g., Google Calendar, Calendly).
- Handle basic bookkeeping, invoicing, and expense tracking for clients.
- Conduct research and compile reports to support business decision-making.
- Provide exceptional customer service, addressing inquiries and resolving issues efficiently.
- Organize and maintain digital files, databases, and documentation systems.
- Assist with social media management, including content scheduling and engagement.
- Perform data entry and administrative tasks to streamline client operations.
Qualifications
- Excellent written and verbal communication skills in English (required).
- Strong organizational and time-management abilities to handle multiple tasks.
- Proficiency in Google Workspace (Gmail, Docs, Sheets, Drive) and Microsoft Office.
- Reliable internet connection and a quiet, distraction-free workspace.
- Self-motivated with the ability to work independently and meet deadlines.
- Basic understanding of CRM tools (e.g., HubSpot, Zoho) is a plus.
- Prior experience in customer service, administration, or virtual assistance is advantageous but not required.
- Willingness to work flexible hours to align with Australian business hours (if applicable).