job description
Join our dynamic e-commerce team as a Remote Shopify Store Operator and play a pivotal role in managing and optimizing our Shopify store. Based in Baliâs vibrant digital hubsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyouâll enjoy the flexibility of remote work while contributing to a fast-growing online business. This is an excellent opportunity for a detail-oriented professional with a passion for e-commerce to streamline operations, enhance customer experience, and drive sales.
As our Shopify Store Operator, youâll be responsible for maintaining accurate product listings, ensuring seamless inventory management, and optimizing the storeâs performance. Youâll collaborate with cross-functional teams, including marketing and customer support, to deliver a cohesive and engaging shopping experience. If you thrive in a remote work environment, have a knack for problem-solving, and are eager to grow with a forward-thinking company, weâd love to hear from you!
This role offers a competitive salary, flexible working hours, and the chance to work with a diverse, international team. Whether youâre a seasoned e-commerce professional or an aspiring digital entrepreneur, this is your opportunity to make a tangible impact in the world of online retail.
Responsibility
- Upload, update, and maintain accurate product listings on Shopify, including images, descriptions, pricing, and inventory levels.
- Monitor and manage inventory to ensure stock availability and prevent overselling or discrepancies.
- Optimize product pages for SEO to improve search rankings and drive organic traffic.
- Collaborate with the marketing team to implement promotions, discounts, and seasonal campaigns.
- Troubleshoot and resolve technical issues related to store functionality, checkout processes, and third-party integrations.
- Analyze store performance metrics (e.g., conversion rates, bounce rates) and suggest improvements to enhance user experience.
- Coordinate with customer support to address order inquiries, returns, and refunds efficiently.
- Stay updated on Shopify trends, tools, and best practices to continuously improve store operations.
Qualifications
- Proven experience managing a Shopify store or similar e-commerce platform (1+ years preferred).
- Strong attention to detail and ability to maintain accurate product data and inventory records.
- Basic understanding of SEO principles and how they apply to e-commerce product pages.
- Familiarity with Shopify apps, plugins, and integrations (e.g., Oberlo, Printful, Klaviyo).
- Excellent written and verbal communication skills in English.
- Self-motivated with the ability to work independently in a remote setting.
- Problem-solving mindset and ability to troubleshoot technical issues.
- Prior experience with Google Analytics, Facebook Pixel, or other e-commerce tools is a plus.