job description
Are you a dynamic and results-driven Inbound Sales Coordinator looking to thrive in a fast-paced remote environment? VA Masters, a leading provider of virtual assistance and sales support services, is seeking a motivated professional to join our team and help drive customer engagement and revenue growth.
In this role, you’ll be the first point of contact for inbound leads, converting inquiries into sales opportunities while delivering exceptional customer service. Based in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you’ll enjoy the flexibility of remote work while collaborating with a global team. If you’re passionate about sales, thrive in a customer-centric environment, and want to grow your career with a forward-thinking company, this is the perfect opportunity for you!
At VA Masters, we value innovation, professionalism, and a proactive mindset. You’ll work with cutting-edge tools and receive ongoing training to sharpen your skills. Whether you’re handling customer inquiries, qualifying leads, or supporting our sales team, your contributions will directly impact our success. Join us and be part of a company that rewards performance, fosters growth, and offers a supportive work culture.
This is a full-time, remote position with competitive compensation of $3–$4 USD per hour, flexible working hours, and opportunities for career advancement. If you’re ready to take your sales career to the next level, apply now!
Responsibility
- Respond to inbound customer inquiries via phone, email, and chat with professionalism and enthusiasm.
- Qualify leads by understanding customer needs and guiding them through the sales process.
- Convert inbound inquiries into sales opportunities and achieve monthly targets.
- Maintain accurate records of customer interactions in CRM systems (e.g., HubSpot, Salesforce).
- Collaborate with the sales and marketing teams to optimize lead conversion strategies.
- Provide exceptional customer service to ensure high satisfaction and retention rates.
- Stay updated on product/service offerings to effectively address customer questions.
- Participate in team meetings and training sessions to improve performance.
Qualifications
- Proven experience in inbound sales, customer service, or a similar role (1+ years preferred).
- Excellent communication skills in English (written and verbal).
- Strong ability to build rapport with customers and understand their needs.
- Familiarity with CRM software (e.g., HubSpot, Salesforce, Zoho) is a plus.
- Self-motivated, organized, and able to work independently in a remote setting.
- Basic knowledge of sales techniques and customer engagement strategies.
- Reliable internet connection and a quiet workspace for calls.
- Ability to meet deadlines and work in a fast-paced environment.