job description
Join HR Primo Management Services as a Quality Assurance Officer in beautiful Bali! This role is perfect for detail-oriented professionals passionate about maintaining high standards across branch operations. You will conduct audits, verify appraisals, and ensure compliance with regulatory requirements while fostering a culture of excellence.
Based in key locations like Canggu, Ubud, and Denpasar, you’ll play a pivotal role in upholding quality benchmarks and driving continuous improvement. If you thrive in structured environments and enjoy problem-solving, this is your opportunity to make a tangible impact in a dynamic organization.
Responsibility
- Conduct regular audits of branch operations to ensure adherence to company policies and regulatory standards.
- Verify appraisal processes and documentation for accuracy and compliance.
- Identify gaps in quality control and recommend corrective actions.
- Collaborate with branch managers to implement quality improvement initiatives.
- Maintain detailed records of audits, findings, and resolutions.
- Train staff on quality assurance protocols and best practices.
- Monitor key performance indicators (KPIs) related to quality and compliance.
- Prepare reports for senior management on audit outcomes and trends.
Qualifications
- Bachelor’s degree in Business Administration, Quality Management, or a related field.
- Minimum of 2 years of experience in quality assurance, auditing, or compliance roles.
- Strong knowledge of regulatory frameworks and industry standards.
- Excellent analytical and problem-solving skills.
- Proficient in Microsoft Office and audit management software.
- Exceptional communication and interpersonal abilities.
- Ability to work independently and manage multiple priorities.
- Certification in Quality Management (e.g., ISO 9001) is a plus.