job description
Join PERSOL as a Patient Service Associate and become a vital part of the healthcare industry in Bali. This role offers a unique opportunity to work in a dynamic environment, providing exceptional service to patients across various locations, including Canggu, Ubud, Denpasar, and more. With competitive compensation and a supportive work culture, this position is ideal for individuals passionate about healthcare and patient care.
As a Patient Service Associate, you will play a crucial role in ensuring smooth operations within healthcare facilities. Your responsibilities will include managing patient inquiries, coordinating appointments, and maintaining accurate records. This role is perfect for those who thrive in a fast-paced setting and are committed to delivering high-quality service.
If you are looking for a rewarding career in healthcare with opportunities for growth and development, apply today and take the first step toward making a difference in the lives of patients.
Responsibility
- Provide excellent customer service to patients and their families, ensuring a positive experience.
- Manage patient inquiries, appointments, and follow-ups efficiently.
- Maintain accurate and up-to-date patient records in compliance with healthcare regulations.
- Coordinate with healthcare professionals to ensure seamless patient care.
- Assist in administrative tasks, including data entry, filing, and documentation.
- Handle billing and insurance-related queries with professionalism and accuracy.
- Ensure the cleanliness and organization of the reception and waiting areas.
- Participate in training and development programs to enhance skills and knowledge.
Qualifications
- Diploma or degree in Healthcare Administration, Nursing, or a related field.
- Previous experience in a healthcare or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in using healthcare management software and Microsoft Office.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a team and handle multiple tasks efficiently.
- Knowledge of medical terminology and healthcare procedures is a plus.
- Willingness to work in various locations across Bali.