job description
Are you a passionate, customer-focused individual looking for a rewarding part-time role in Bali’s vibrant hospitality scene? Pancake King is seeking enthusiastic Part-Time Crew Members to join our dynamic team across multiple locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung!
As a beloved name in Bali’s food and beverage industry, Pancake King is dedicated to delivering exceptional dining experiences with our signature pancakes, waffles, and brunch offerings. We pride ourselves on creating a warm, welcoming atmosphere where both guests and team members feel valued. If you thrive in a fast-paced environment, enjoy interacting with diverse customers, and take pride in delivering outstanding service, this is the perfect opportunity for you!
In this role, you’ll play a key part in ensuring our guests have a memorable dining experience while working alongside a supportive and fun-loving team. Whether you’re a hospitality professional, a student looking for flexible work, or someone eager to gain experience in the F&B industry, we’d love to hear from you. No prior experience? No problem! We provide comprehensive training to help you succeed.
Join us and enjoy perks like flexible scheduling, a positive work environment, and the chance to be part of Bali’s thriving hospitality community. Apply now and let’s create delicious memories together!
Responsibility
- Greet and serve customers with a friendly and professional attitude, ensuring a positive dining experience.
- Take and process food and beverage orders accurately, including handling cash and card payments.
- Prepare and assemble simple food items, such as pancakes, waffles, and beverages, following established recipes and standards.
- Maintain cleanliness and organization of the dining area, kitchen, and service stations to uphold hygiene and safety standards.
- Assist in setting up and breaking down dining areas for opening and closing shifts.
- Handle customer inquiries, feedback, and complaints with patience and a solutions-oriented approach.
- Collaborate with team members to ensure smooth operations during peak hours and special events.
- Adhere to all company policies, including food safety, health regulations, and customer service guidelines.
Qualifications
- Previous experience in hospitality, F&B, or customer service is a plus but not required—we provide training!
- Strong communication skills in English; additional languages (e.g., Indonesian, Mandarin, Russian) are a bonus.
- Ability to work in a fast-paced environment while maintaining a positive and energetic attitude.
- Basic math skills for handling cash and processing transactions.
- Flexibility to work evenings, weekends, and holidays as needed.
- Reliable, punctual, and able to work independently as well as part of a team.
- Passion for customer service and a genuine desire to create memorable experiences for guests.
- Legal eligibility to work in Indonesia (e.g., valid work permit, KITAS, or local residency).