job description
Join Infosys BPM as an Order Management Specialist in beautiful Bali, supporting one of the world's largest Food & Beverage companies. This role offers a unique opportunity to manage domestic and export orders in a dynamic, global environment. You will be responsible for ensuring seamless order processing, customer satisfaction, and efficient logistics coordination. Enjoy a stable day shift schedule while contributing to a leading multinational corporation.
Based in Bali, this position combines professional growth with the island's vibrant culture and lifestyle. Whether you're handling order inquiries, resolving discrepancies, or collaborating with international teams, your work will directly impact the success of a global brand. If you're detail-oriented, customer-focused, and eager to advance your career in supply chain and order management, this is the perfect role for you.
Responsibility
- Process and manage domestic and export orders accurately and efficiently.
- Coordinate with logistics and warehouse teams to ensure timely order fulfillment.
- Resolve order discrepancies and customer inquiries promptly and professionally.
- Maintain accurate records of orders, shipments, and inventory levels.
- Collaborate with international teams to streamline order management processes.
- Monitor order status and provide updates to customers and internal stakeholders.
- Ensure compliance with company policies and international trade regulations.
- Generate reports on order performance and customer feedback.
Qualifications
- Bachelor's degree in Business Administration, Logistics, or a related field.
- Minimum of 2 years of experience in order management, customer service, or supply chain roles.
- Strong understanding of order processing systems and logistics coordination.
- Excellent communication skills in English (written and verbal).
- Proficiency in Microsoft Office Suite and ERP systems.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Knowledge of international trade regulations is a plus.