job description
Join ACHIEVE Group as an Operations Manager (MICE & Events) and lead the execution of high-impact corporate events, conferences, and exhibitions in Bali’s vibrant hospitality and business landscape. This role is perfect for a dynamic professional with a passion for event management, client relations, and operational excellence in the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector.
As the Operations Manager, you will oversee end-to-end event planning, vendor coordination, and on-site execution, ensuring seamless experiences for clients and attendees. Based in Bali’s premier destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll collaborate with top-tier venues, suppliers, and stakeholders to deliver unforgettable events that drive business growth and brand visibility.
If you thrive in fast-paced environments, possess strong leadership skills, and have a keen eye for detail, this is your opportunity to elevate your career in one of Southeast Asia’s most sought-after event hubs.
Responsibility
- Lead the planning, coordination, and execution of MICE events, including corporate meetings, incentives, conferences, and exhibitions.
- Manage vendor relationships, negotiations, and contracts to ensure cost-effective and high-quality event delivery.
- Oversee on-site event operations, including logistics, AV setup, catering, and attendee management.
- Develop and maintain strong client relationships, ensuring exceptional service and repeat business.
- Monitor budgets, timelines, and resource allocation to optimize event success and profitability.
- Collaborate with marketing and sales teams to promote events and attract high-profile clients.
- Implement risk management strategies to mitigate potential issues during events.
- Stay updated on industry trends and best practices to enhance event offerings.
Qualifications
- Bachelor’s degree in Hospitality, Event Management, Business, or a related field.
- Minimum of 5 years of experience in MICE or event management, with a proven track record of successful executions.
- Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams.
- Excellent communication, negotiation, and interpersonal skills for client and vendor interactions.
- Proficiency in event management software, budgeting tools, and project management platforms.
- Ability to work under pressure, meet tight deadlines, and adapt to changing priorities.
- Familiarity with Bali’s event venues, suppliers, and local regulations is a plus.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are advantageous.