job description
Are you a dynamic and results-driven Operational Sales Supervisor with a passion for logistics and cargo operations? Multipindo Gilang Makmur, a leading player in the transportation and logistics industry, is seeking an experienced professional to join our team in Bali, Indonesia (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung).
In this pivotal role, you will oversee and optimize our sales operations, ensuring seamless coordination between sales, logistics, and customer service teams. You’ll drive efficiency, enhance customer satisfaction, and contribute to the growth of our cargo and logistics services. If you thrive in a fast-paced environment and have a proven track record in operational sales, we want to hear from you!
As part of our team, you’ll enjoy a collaborative work culture, opportunities for professional growth, and the chance to make a tangible impact in the logistics industry. Bali’s vibrant lifestyle and strategic location make it an ideal hub for logistics professionals looking to advance their careers while enjoying a high quality of life.
Join us and be part of a company that values innovation, excellence, and customer-centric solutions. Apply now and take the next step in your career with Multipindo Gilang Makmur!
Responsibility
- Supervise and coordinate daily sales operations to ensure efficiency and profitability in the cargo and logistics division.
- Develop and implement strategies to optimize sales processes, improve customer satisfaction, and drive revenue growth.
- Monitor and analyze sales performance metrics, providing regular reports to senior management with actionable insights.
- Collaborate with cross-functional teams, including logistics, customer service, and finance, to streamline operations and resolve issues.
- Lead, mentor, and motivate a team of sales and operational staff to achieve targets and maintain high performance standards.
- Ensure compliance with company policies, industry regulations, and safety standards in all operational activities.
- Build and maintain strong relationships with key clients, vendors, and stakeholders to enhance business partnerships.
- Identify opportunities for process improvements and cost reductions while maintaining service quality.
Qualifications
- Minimum of 3 years of experience as a Supervisor in Sales Operations, preferably in the cargo, logistics, or transportation industry.
- Proven track record in managing sales teams, achieving targets, and driving operational efficiency.
- Strong leadership and communication skills, with the ability to motivate and guide a team effectively.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Proficiency in using Microsoft Office (Excel, Word, PowerPoint) and CRM/ERP software for sales and operations management.
- Familiarity with logistics and supply chain processes, including cargo handling, documentation, and regulatory compliance.
- Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
- Fluency in English and Bahasa Indonesia is required; additional languages are a plus.