job description
Join MEP Enviro Technology Sdn Bhd as a Marketing & Operations Coordinator in the vibrant heart of Bali! This is a unique opportunity to bridge the gap between creative marketing strategies and seamless operational execution. In this dynamic role, you will play a pivotal part in enhancing client engagement, streamlining service requests, and ensuring the smooth day-to-day functioning of our operations.
Based in one of Bali’s most sought-after locations—Canggu, Badung—you’ll work in a collaborative environment that values innovation, efficiency, and customer satisfaction. Whether you're coordinating marketing campaigns, managing client communications, or optimizing internal processes, your contributions will directly impact our growth and success.
If you’re a detail-oriented professional with a passion for both marketing and operations, and you thrive in a fast-paced, multicultural setting, we’d love to hear from you. This role offers the perfect blend of creativity and structure, allowing you to make a tangible difference while enjoying the inspiring lifestyle Bali has to offer.
Responsibility
- Coordinate and execute marketing campaigns, including digital, social media, and email initiatives, to drive brand awareness and lead generation.
- Manage client communications, ensuring timely and professional responses to inquiries, requests, and feedback.
- Oversee the processing of service requests, from intake to fulfillment, while maintaining high standards of quality and efficiency.
- Collaborate with cross-functional teams to align marketing strategies with operational goals and business objectives.
- Monitor and analyze key performance metrics to identify opportunities for improvement in both marketing and operations.
- Develop and maintain operational workflows, documentation, and reporting systems to enhance productivity.
- Assist in organizing events, webinars, or client meetings to strengthen relationships and promote company offerings.
- Stay updated on industry trends and competitive landscape to provide actionable insights for strategic decision-making.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
- Minimum of 2-3 years of experience in marketing, operations, or a similar coordination role.
- Strong organizational and project management skills, with the ability to multitask and meet deadlines.
- Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
- Proficiency in digital marketing tools (e.g., CRM software, email platforms, social media management tools).
- Analytical mindset with the ability to interpret data and generate actionable reports.
- Proven ability to work collaboratively in a team environment and build strong relationships with stakeholders.
- Adaptability and problem-solving skills to navigate challenges in a fast-paced, dynamic industry.