job description
Join MMC Success as a Loan Processing Administrator / Associate in the heart of Bali, where you’ll play a pivotal role in supporting our mortgage and hire purchase operations. This is a unique opportunity to contribute to a dynamic financial services team while enjoying the vibrant lifestyle of Bali’s most sought-after locations, including Canggu, Ubud, Denpasar, and beyond.
In this role, you will be responsible for the preparation, review, and monitoring of critical loan documentation, including Letters of Offer, Supplemental Letters, and Variations. Your meticulous attention to detail and organizational skills will ensure seamless processing, compliance, and customer satisfaction. Whether you’re an experienced professional or an ambitious newcomer to the banking sector, this position offers growth, stability, and the chance to make a tangible impact in a fast-paced environment.
At MMC Success, we value precision, integrity, and efficiency. If you thrive in a structured yet collaborative setting and are passionate about delivering excellence in financial services, we’d love to hear from you.
Responsibility
- Prepare and process Letters of Offer, Supplemental Letters, and Letters of Variation for mortgage and hire purchase loans with accuracy and timeliness.
- Monitor and track loan documentation to ensure compliance with company policies and regulatory requirements.
- Liaise with internal teams (e.g., underwriting, legal, customer service) to resolve discrepancies or delays in loan processing.
- Maintain organized records of all loan-related correspondence and documentation in digital and physical filing systems.
- Verify borrower information, loan terms, and conditions to ensure alignment with approved guidelines.
- Assist in the preparation of reports on loan processing metrics, turnaround times, and potential bottlenecks.
- Provide administrative support for loan disbursements, repayments, and account adjustments as needed.
- Stay updated on changes in loan products, interest rates, and industry regulations to ensure accurate processing.
Qualifications
- Diploma or Bachelor’s degree in Finance, Banking, Business Administration, or a related field.
- Minimum 1-2 years of experience in loan processing, mortgage administration, or a similar role in financial services (fresh graduates with relevant internships are encouraged to apply).
- Strong understanding of loan documentation, credit policies, and compliance standards in the banking sector.
- Proficient in Microsoft Office (Excel, Word) and loan management software; familiarity with CRM systems is a plus.
- Excellent attention to detail and ability to handle confidential information with discretion.
- Effective communication and interpersonal skills to collaborate with cross-functional teams and clients.
- Ability to work independently, prioritize tasks, and meet tight deadlines in a high-volume environment.
- Fluency in English (written and verbal); knowledge of Indonesian (Bahasa) is advantageous.