job description
Join Syncronetix Sdn. Bhd. as a Livestream Operations Manager and lead the charge in revolutionizing digital engagement in Baliâs booming e-commerce landscape. In this dynamic role, youâll oversee end-to-end livestream operations, mentor a team of talented hosts, and drive explosive sales growth through data-driven strategies and captivating audience interactions.
Based in the vibrant hub of Canggu, Bali, youâll collaborate with cross-functional teams to optimize livestream performance, leverage cutting-edge tools, and create immersive experiences that convert viewers into loyal customers. This is your chance to shape the future of live commerce in Southeast Asia while enjoying the islandâs inspiring work-life balance.
If youâre a strategic thinker with a passion for digital innovation and a track record of scaling livestream initiatives, we want to hear from you. Apply now to be part of a forward-thinking company at the forefront of the live-commerce revolution.
Responsibility
- Strategic Leadership: Develop and execute livestream strategies to maximize audience engagement, conversion rates, and revenue growth.
- Team Management: Recruit, train, and mentor a high-performing team of livestream hosts, ensuring consistent brand alignment and performance excellence.
- Performance Optimization: Analyze livestream metrics (viewership, CTR, sales) and implement data-driven improvements to enhance ROI.
- Content Collaboration: Work with marketing, product, and creative teams to plan compelling livestream content, promotions, and campaigns.
- Tech & Tools: Oversee the integration of livestream platforms, CRM systems, and analytics tools to streamline operations.
- Audience Growth: Devise and execute tactics to expand the livestream audience base through social media, influencer partnerships, and paid promotions.
- Compliance & Quality: Ensure all livestreams adhere to platform guidelines, brand standards, and legal requirements.
- Innovation: Stay ahead of industry trends and experiment with new formats (e.g., shoppable livestreams, interactive Q&A) to keep content fresh and engaging.
Qualifications
- Proven Experience: 3+ years in livestream operations, e-commerce, or digital marketing, with at least 1 year in a managerial role.
- Industry Knowledge: Deep understanding of livestream platforms (e.g., TikTok Live, Instagram Live, LazLive) and e-commerce ecosystems.
- Data-Driven Mindset: Proficiency in analytics tools (Google Analytics, platform insights) to track KPIs and optimize performance.
- Leadership Skills: Ability to inspire and manage a team, with strong communication and conflict-resolution abilities.
- Technical Aptitude: Familiarity with livestreaming software, OBS, and basic troubleshooting for technical issues.
- Creative Problem-Solving: Ability to think on your feet and adapt strategies in real-time during live broadcasts.
- Language Skills: Fluent in English; additional languages (e.g., Mandarin, Bahasa Indonesia) are a plus.
- Passion for Growth: A self-starter with a hunger to innovate and scale livestream initiatives in a fast-paced environment.