job description
Join M.A. Technology Inc. as an IT Systems Administrator in the vibrant tech hub of Bali, Indonesia. This is a unique opportunity to lead the daily operations of our IT department, ensuring seamless functionality, security, and efficiency of our technology infrastructure in a dynamic and fast-paced environment.
As the backbone of our digital operations, you will play a pivotal role in maintaining, optimizing, and securing our IT systems to support business growth and innovation. Based in one of Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll collaborate with cross-functional teams to deliver cutting-edge technological solutions.
If you are a proactive, detail-oriented IT professional with a passion for problem-solving and a commitment to excellence, we invite you to apply and help shape the future of our digital landscape.
Responsibility
- Oversee and manage the daily operations of the IT department, ensuring all systems, networks, and infrastructure are running efficiently and securely.
- Monitor, maintain, and troubleshoot hardware, software, and network systems to minimize downtime and maximize performance.
- Implement and enforce IT policies, security protocols, and best practices to safeguard company data and assets.
- Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment and services.
- Develop and execute disaster recovery and business continuity plans to ensure data integrity and system availability.
- Provide technical support and guidance to end-users, resolving issues promptly and effectively.
- Collaborate with management to assess IT needs, recommend upgrades, and align technology strategies with business objectives.
- Document IT processes, configurations, and procedures to maintain an organized and up-to-date knowledge base.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
- Proven experience (3+ years) in IT administration, systems management, or network operations in a corporate or enterprise environment.
- Strong knowledge of Windows/Linux servers, networking (TCP/IP, DNS, DHCP), firewalls, and cybersecurity principles.
- Hands-on experience with cloud platforms (AWS, Azure, Google Cloud), virtualization, and backup solutions.
- Excellent problem-solving skills with the ability to diagnose and resolve technical issues under pressure.
- Proficiency in ITIL frameworks, scripting (Python, Bash), and system monitoring tools (e.g., Nagios, Zabbix).
- Strong communication and interpersonal skills to liaise with stakeholders at all levels.
- Ability to work independently, manage multiple priorities, and adapt to evolving technological demands.