job description
Join Paradise Perkasa as an IT AI & Support Staff and be part of a dynamic team driving technological innovation in Bali. This role is perfect for tech-savvy professionals passionate about AI, troubleshooting, and providing exceptional IT support. You'll work in a collaborative environment, leveraging cutting-edge tools to enhance business operations and user experiences.
Based in the vibrant community of Canggu, you'll enjoy a work-life balance in one of Bali's most sought-after locations. Whether you're resolving technical issues, implementing AI solutions, or optimizing IT infrastructure, your contributions will directly impact our success.
We offer competitive compensation, opportunities for professional growth, and a supportive workplace culture. If you're ready to take your IT career to the next level in a tropical paradise, apply today!
Responsibility
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Assist in the implementation and maintenance of AI-driven solutions to improve business processes.
- Monitor and maintain IT systems, ensuring optimal performance and security.
- Collaborate with cross-functional teams to integrate AI tools and automate workflows.
- Train end-users on new technologies and provide ongoing support.
- Document IT procedures, troubleshooting steps, and system configurations.
- Stay updated with emerging AI trends and recommend innovative solutions.
- Ensure compliance with IT policies and data security protocols.
Qualifications
- Proficient in Microsoft Office Suite and AI tools.
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills in English and Bahasa Indonesia; additional languages are a plus.
- Experience with IT support, system administration, or AI implementation.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certifications in IT support (e.g., CompTIA A+, Microsoft Certified) or AI are advantageous.
- Passion for technology and a willingness to learn new tools.
- Strong organizational skills and attention to detail.