job description
Join Huge Restaurant, one of Bali’s most vibrant and dynamic dining destinations, as our next Host/Hostess! Located in the heart of Canggu, we’re seeking a warm, professional, and detail-oriented individual to welcome guests, manage reservations, and set the tone for an unforgettable dining experience. If you thrive in fast-paced environments, have a passion for hospitality, and love creating memorable first impressions, this is the perfect opportunity for you.
As the face of our restaurant, you’ll play a pivotal role in ensuring every guest feels valued from the moment they walk through the door. Whether you’re coordinating seating arrangements, handling walk-ins, or collaborating with our front-of-house team, your ability to multitask and maintain composure under pressure will be key. Bali’s tourism industry is booming, and this is your chance to grow with a brand that values excellence, creativity, and guest satisfaction.
At Huge Restaurant, we celebrate diversity, teamwork, and a positive attitude. You’ll work alongside a talented group of professionals in a supportive and inclusive environment, with opportunities for career advancement in the hospitality industry. Plus, enjoy perks like staff meals, flexible scheduling, and the chance to be part of Bali’s thriving food and beverage scene.
If you’re ready to take your hospitality career to the next level in one of the world’s most beautiful destinations, we’d love to hear from you. Apply now and let’s create extraordinary experiences together!
Responsibility
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage reservations, walk-ins, and seating arrangements efficiently to optimize table turnover and guest satisfaction.
- Coordinate with the front-of-house team to ensure smooth operations during peak hours.
- Maintain an organized and up-to-date reservation system, including handling last-minute changes or cancellations.
- Assist guests with special requests, such as dietary preferences or seating preferences, to enhance their dining experience.
- Monitor guest flow and communicate with the kitchen and service staff to ensure timely and seamless service.
- Handle guest inquiries, complaints, or feedback professionally and escalate issues to management when necessary.
- Uphold the restaurant’s standards of cleanliness, presentation, and professionalism in the host/hostess area.
Qualifications
- Minimum of 1 year of experience in a host/hostess or front-of-house role in a restaurant or hospitality setting.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail, especially in managing reservations and seating arrangements.
- Proficiency in English; additional languages (e.g., Indonesian, Mandarin, Russian) are a plus.
- Basic computer skills, including familiarity with reservation management software or POS systems.
- Ability to stand for extended periods and work flexible hours, including evenings, weekends, and holidays.
- A positive attitude, teamwork mentality, and passion for delivering exceptional guest experiences.