job description
Are you passionate about travel and customer service? Atain is seeking a GDS Travel Expert to join our dynamic team in beautiful Bali. This is an exciting opportunity to work in a fast-paced environment, delivering exceptional service to travelers worldwide. As a GDS Specialist, you will play a crucial role in ensuring smooth travel experiences for our clients, handling bookings, reservations, and inquiries with professionalism and efficiency.
Based in one of Bali's vibrant locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyou'll enjoy a competitive salary of up to IDR 10,000,000 per month, along with the chance to grow your career in the thriving hospitality and tourism industry. If you have at least 1 year of experience in GDS systems and a knack for problem-solving, we want to hear from you!
Join us and be part of a team that values excellence, innovation, and customer satisfaction. Apply now and take the next step in your travel career!
Responsibility
- Handle travel-related requests, including flight bookings, hotel reservations, and itinerary planning using GDS systems.
- Provide high-quality customer service, ensuring client satisfaction and resolving inquiries promptly.
- Manage and update travel records, ensuring accuracy and compliance with company policies.
- Collaborate with travel partners, airlines, and hotels to secure the best deals and options for clients.
- Assist in troubleshooting and resolving travel-related issues, such as cancellations, delays, or changes.
- Maintain up-to-date knowledge of travel industry trends, GDS updates, and destination information.
- Work closely with the team to improve processes and enhance the overall travel experience for clients.
Qualifications
- Minimum of 1 year of experience as a GDS Specialist or in a similar travel-related role.
- Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo) and other travel booking platforms.
- Excellent communication skills in English, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Customer-focused mindset with a passion for delivering exceptional service.
- Basic knowledge of travel geography, airline codes, and industry terminology.