job description
Join Vera Dental Clinic, a leading dental healthcare provider, and kickstart your career in a dynamic and supportive environment. As a Front Desk Receptionist & Data Encoder, you will play a pivotal role in ensuring smooth clinic operations while contributing to our mission of delivering exceptional patient care.
Based in the vibrant community of Canggu, Bali, this position offers a unique opportunity to grow professionally in a fast-paced yet rewarding setting. Vera Dental Clinic is committed to investing in your development, providing training, and fostering a collaborative work culture where your contributions are valued.
If you are a detail-oriented, customer-focused individual with a passion for organization and efficiency, we invite you to become part of our expanding VERA.DENTAL family.
Responsibility
- Greet and assist patients with a professional and friendly demeanor, ensuring a positive first impression.
- Manage front desk operations, including appointment scheduling, patient check-ins, and check-outs.
- Accurately encode and maintain patient records, treatment plans, and billing information in digital systems.
- Handle incoming calls, emails, and inquiries, providing clear and timely responses.
- Coordinate with dental staff to ensure seamless patient flow and efficient clinic operations.
- Process payments, issue receipts, and manage financial transactions with precision.
- Maintain a clean, organized, and welcoming reception area.
- Assist in administrative tasks such as inventory management, reporting, and filing.
Qualifications
- Minimum of 1-2 years of experience in a receptionist, administrative, or customer service role (preferably in healthcare).
- Strong proficiency in data entry, Microsoft Office, and basic office software.
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- High attention to detail and ability to manage multiple tasks efficiently.
- Familiarity with dental clinic operations or medical terminology is advantageous.
- Ability to work independently and as part of a team in a fast-paced environment.
- Professional appearance and a customer-centric approach.
- Basic knowledge of accounting or financial transactions is a plus.