job description
Join Bioskin Holdings Pte Ltd as a Front Desk Executive in the vibrant heart of Canggu, Bali! We are seeking a dynamic and customer-focused individual to be the first point of contact for our clients and visitors. This role is perfect for someone with a positive attitude, excellent communication skills, and a passion for delivering exceptional service.
As a Front Desk Executive, you will play a crucial role in managing incoming calls, handling customer inquiries, and ensuring a seamless experience for all visitors. No prior experience is required—just a willingness to learn and a commitment to providing outstanding support. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you!
Bioskin Holdings Pte Ltd is a leading company in the beauty and wellness industry, dedicated to providing high-quality products and services. We offer a supportive work environment, opportunities for growth, and a competitive salary package. Apply now and become part of our team in beautiful Bali!
Responsibility
- Manage incoming calls and emails, ensuring prompt and professional responses.
- Greet and assist visitors, providing a welcoming and friendly atmosphere.
- Handle customer inquiries and provide accurate information about products and services.
- Follow up on leads and maintain a database of customer interactions.
- Coordinate appointments and schedules for meetings and consultations.
- Assist with administrative tasks, including data entry and filing.
- Support ad hoc duties as assigned by the management team.
- Ensure the reception area is clean, organized, and presentable at all times.
Qualifications
- High school diploma or equivalent; additional qualifications in administration or customer service are a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office, email).
- A positive attitude and a willingness to learn.
- Ability to work independently and as part of a team.
- Fluency in English; knowledge of Indonesian or other languages is an advantage.
- Previous experience in a customer-facing role is beneficial but not required.