job description
Join Talentvis as a Field Service Engineer in the heart of Bali and play a pivotal role in ensuring seamless technical operations for our clients across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is a unique opportunity to combine your technical expertise with a dynamic work environment in one of the world’s most vibrant locations.
As a Field Service Engineer, you will be the frontline troubleshooter, diagnosing, resolving, and preventing technical issues to maintain optimal system performance. Your work will directly impact client satisfaction and operational efficiency, making you an essential part of our team.
We offer a competitive salary range of $4,000 – $5,500 per month, along with the chance to work in a collaborative, innovative, and culturally rich setting. Whether you’re a seasoned professional or an ambitious engineer looking to grow, this role provides the perfect platform to advance your career while enjoying Bali’s unparalleled lifestyle.
Responsibility
- Perform on-site and remote diagnostics, troubleshooting, and repair of technical systems and equipment.
- Install, configure, and maintain hardware and software solutions to meet client requirements.
- Conduct regular preventive maintenance to minimize downtime and extend equipment lifespan.
- Collaborate with cross-functional teams to resolve complex technical issues and improve system reliability.
- Document all service activities, including issue descriptions, actions taken, and resolutions, in a detailed and timely manner.
- Provide technical training and support to end-users to enhance their understanding and usage of systems.
- Manage inventory of spare parts and tools, ensuring availability for emergency repairs.
- Stay updated with the latest industry trends, technologies, and best practices to deliver cutting-edge solutions.
Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
- Minimum 3 years of experience in field service, technical support, or a similar role.
- Strong knowledge of hardware troubleshooting, software installation, and system diagnostics.
- Proficiency in using diagnostic tools and testing equipment.
- Excellent problem-solving and analytical skills with a customer-centric approach.
- Ability to work independently, manage time effectively, and thrive in a fast-paced environment.
- Valid driver’s license and willingness to travel within Bali as required.
- Fluency in English; knowledge of Indonesian (Bahasa) is a plus.