job description
Join Miniso, a global leader in lifestyle retail, as an E-commerce Specialist in Bali! We are seeking a dynamic and results-driven professional to manage and optimize our online sales channels, ensuring seamless customer experiences and driving revenue growth. This role offers the opportunity to work in a fast-paced environment, collaborating with cross-functional teams to enhance our digital presence and expand our market reach.
As an E-commerce Specialist, you will play a pivotal role in executing digital marketing strategies, managing product listings, and analyzing performance metrics to drive continuous improvement. If you are passionate about e-commerce, have a keen eye for detail, and thrive in a collaborative setting, this is the perfect opportunity for you!
Responsibility
- Manage and optimize product listings across multiple e-commerce platforms to maximize visibility and sales.
- Develop and execute digital marketing campaigns, including SEO, SEM, and social media strategies.
- Monitor and analyze e-commerce performance metrics, providing insights and recommendations for improvement.
- Collaborate with the marketing and logistics teams to ensure seamless order fulfillment and customer satisfaction.
- Coordinate with suppliers and internal teams to maintain accurate inventory levels and product information.
- Implement promotional strategies, including discounts, bundles, and loyalty programs, to drive customer engagement.
- Stay updated on industry trends and competitor activities to identify new opportunities for growth.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Qualifications
- Bachelor's degree in Marketing, Business, or a related field.
- Minimum of 2 years of experience in e-commerce, digital marketing, or a similar role.
- Strong understanding of e-commerce platforms, SEO, and digital marketing tools.
- Excellent analytical skills with the ability to interpret data and make data-driven decisions.
- Proficient in Microsoft Office, Google Analytics, and other relevant software.
- Strong communication and interpersonal skills, with the ability to work effectively in a team.
- Detail-oriented with a focus on accuracy and quality.
- Ability to multitask and prioritize tasks in a fast-paced environment.