job description
Join a dynamic and fast-growing e-commerce team in the heart of Bali! As an E-commerce Sales Supervisor, you will play a pivotal role in driving online sales, optimizing digital strategies, and leading a high-performing team to exceed revenue targets. This is a unique opportunity to combine your passion for e-commerce with the vibrant lifestyle of Bali while contributing to a forward-thinking company.
Our client, a leading player in the digital marketplace, is seeking a motivated and results-driven professional to oversee daily sales operations, analyze market trends, and implement data-driven strategies to boost conversion rates. You’ll collaborate with marketing, logistics, and customer service teams to ensure seamless operations and exceptional customer experiences.
If you thrive in a fast-paced environment, have a knack for digital sales, and want to grow your career in one of Indonesia’s most exciting business hubs, this role is for you. Enjoy competitive compensation, career development opportunities, and the chance to work in Bali’s most sought-after locations.
Responsibility
- Lead and mentor a team of e-commerce sales executives to achieve monthly and quarterly sales targets.
- Develop and execute digital sales strategies to maximize revenue across multiple online platforms (e.g., Tokopedia, Shopee, Lazada, or independent websites).
- Monitor and analyze sales performance metrics, KPIs, and customer behavior to identify growth opportunities.
- Collaborate with marketing teams to design and implement promotional campaigns, discounts, and loyalty programs.
- Optimize product listings, pricing, and inventory management to enhance visibility and conversion rates.
- Resolve customer escalations and ensure high satisfaction levels through proactive engagement.
- Stay updated on e-commerce trends, competitor activities, and emerging technologies to maintain a competitive edge.
- Prepare regular reports on sales performance, market insights, and actionable recommendations for senior management.
Qualifications
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
- Minimum 3 years of experience in e-commerce sales, digital marketing, or a similar role, with at least 1 year in a supervisory capacity.
- Proven track record of driving sales growth in online marketplaces or direct-to-consumer (D2C) platforms.
- Strong analytical skills with proficiency in tools like Google Analytics, Excel, or e-commerce dashboards.
- Excellent communication, leadership, and team management abilities.
- Familiarity with SEO, SEM, and social media marketing strategies is a plus.
- Ability to work in a fast-paced, target-driven environment with a problem-solving mindset.
- Fluency in English and Indonesian; additional languages are a bonus.