job description
Join Zen Career, a global logistics leader, as an E-commerce Executive and take your career to the next level in the dynamic world of digital commerce. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, you will play a pivotal role in driving our e-commerce strategy, optimizing online sales channels, and enhancing customer engagement. This is a unique opportunity to grow your skills, contribute to supply chain excellence, and make a tangible impact in a fast-paced, innovative environment.
As part of our team, you will collaborate with cross-functional teams to develop and execute digital marketing campaigns, analyze market trends, and ensure seamless customer experiences. If you are passionate about e-commerce, data-driven decision-making, and thriving in a results-oriented culture, this role is perfect for you.
Responsibility
- Develop and implement e-commerce strategies to drive online sales and customer acquisition.
- Manage and optimize digital marketing campaigns across multiple platforms (e.g., Google Ads, Meta, TikTok).
- Analyze market trends, customer behavior, and sales data to identify growth opportunities.
- Collaborate with the marketing and logistics teams to ensure seamless order fulfillment and customer satisfaction.
- Monitor and report on key performance metrics (e.g., conversion rates, ROI, customer retention).
- Oversee website content, product listings, and SEO to enhance visibility and user experience.
- Stay updated with industry trends and emerging technologies to maintain a competitive edge.
- Coordinate with external partners, including payment gateways, logistics providers, and digital agencies.
Qualifications
- Bachelor’s degree in Marketing, Business, E-commerce, or a related field.
- Proven experience in e-commerce, digital marketing, or a similar role.
- Strong analytical skills with proficiency in tools like Google Analytics, SEMrush, or similar.
- Experience managing e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Excellent communication and project management skills.
- Familiarity with SEO, SEM, and social media marketing strategies.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Passion for innovation and a customer-centric mindset.