job description
Join a leading green brand in Bali as an E-Commerce Administrator specializing in natural herbal products. This role offers a competitive salary, flexible work environment, and the opportunity to grow with a sustainable, health-focused company. You will manage online sales platforms, optimize product listings, and engage with customers to drive brand awareness and revenue.
Based in Bali’s vibrant digital nomad hubs (Canggu, Ubud, Denpasar, etc.), this position is perfect for detail-oriented professionals passionate about e-commerce and wellness. Enjoy a dynamic workplace where innovation meets sustainability, and your contributions directly impact business growth.
Responsibility
- Manage and update product listings on e-commerce platforms (e.g., Tokopedia, Shopee, Lazada, and company website).
- Monitor inventory levels and coordinate with suppliers to ensure stock availability.
- Optimize product descriptions, images, and SEO to improve search rankings and conversions.
- Process orders, track shipments, and resolve customer inquiries promptly.
- Analyze sales data and generate reports to identify trends and opportunities.
- Collaborate with marketing teams to execute promotions, discounts, and digital campaigns.
- Ensure compliance with platform policies and maintain high seller ratings.
- Stay updated on e-commerce trends and competitor strategies.
Qualifications
- Proven experience in e-commerce administration, preferably in health/wellness products.
- Strong knowledge of SEO, digital marketing, and online sales platforms.
- Excellent written and verbal communication skills in English and Bahasa Indonesia.
- Proficiency in MS Office, Google Workspace, and e-commerce tools (e.g., Shopify, WooCommerce).
- Analytical mindset with the ability to interpret sales data and KPIs.
- Customer-focused attitude with problem-solving skills.
- Ability to work independently in a fast-paced, remote-friendly environment.
- Passion for natural/herbal products is a plus.