job description
Join PT Silkargo Indonesia as a Customer Service & Sales Marketing Staff and become part of a dynamic team driving growth in Bali's thriving business landscape. This role offers a unique opportunity to blend customer engagement with strategic sales initiatives, ensuring exceptional service while expanding our market presence.
Based in the vibrant area of Canggu, Badung, you'll work in a collaborative environment that values innovation, professionalism, and results. Whether you're assisting clients with inquiries or developing sales strategies, your contributions will directly impact our success in the competitive logistics and marketing sector.
We are looking for motivated individuals who thrive in fast-paced settings and are passionate about delivering outstanding customer experiences. If you have a knack for sales and a commitment to service excellence, this contract position could be your gateway to a rewarding career with PT Silkargo Indonesia.
Responsibility
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
- Develop and implement sales strategies to attract new clients and retain existing ones.
- Collaborate with the marketing team to create promotional campaigns and materials.
- Maintain accurate records of customer interactions and sales activities.
- Conduct market research to identify trends and opportunities for business growth.
- Assist in organizing and participating in sales events and client meetings.
- Monitor competitor activities and provide insights to the management team.
- Ensure compliance with company policies and industry regulations in all customer and sales interactions.
Qualifications
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience in customer service, sales, or marketing roles.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Highly organized with strong attention to detail.
- Passion for delivering outstanding customer experiences and driving sales growth.