job description
Join ADM Asia-Pacific Trading Pte. Ltd. as a Cashier & Customer Service Associate in the vibrant heart of Bali! This is your opportunity to be the face of exceptional retail service in one of Southeast Asiaâs most dynamic markets. Youâll play a pivotal role in delivering seamless transactions, fostering customer loyalty, and maintaining a welcoming store environment.
As part of our team, youâll work in a fast-paced, customer-centric setting where your interpersonal skills and attention to detail will directly impact our brandâs reputation. Whether youâre processing payments, resolving inquiries, or assisting with product knowledge, your contributions will ensure every customer leaves satisfiedâand eager to return.
Weâre looking for proactive, organized professionals who thrive in collaborative environments. If youâre passionate about service excellence and ready to grow with a global leader in retail and consumer products, this is the role for you.
Responsibility
- Process customer transactions accurately and efficiently using POS systems, including cash, credit, and digital payments.
- Provide friendly, personalized service to enhance customer satisfaction and build long-term relationships.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Maintain a clean, organized, and well-stocked checkout area to ensure a smooth shopping experience.
- Assist in inventory management, including stock replenishment and price verification.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Upsell products and promotions when appropriate to drive revenue growth.
- Adhere to company policies, including cash handling procedures and loss prevention measures.
Qualifications
- Proven experience in cashiering, retail, or customer service roles (minimum 1 year preferred).
- Excellent interpersonal and communication skills in English (additional languages a plus).
- High level of initiative, organization, and attention to detail.
- Proficient in Microsoft Office applications (Excel, Word) and quick to learn new systems.
- Ability to work flexible hours, including weekends and holidays, in a retail environment.
- Strong problem-solving skills and a customer-first mindset.
- Basic math and cash-handling accuracy.
- High school diploma or equivalent; higher education in business or related fields is advantageous.