job description
Join our dynamic team as a Credit Operations Associate and play a pivotal role in managing daily credit underwriting operations. You will ensure compliance with underwriting standards and safeguard service level agreements (SLAs) across the country. This role is perfect for detail-oriented professionals who thrive in fast-paced financial environments and are passionate about maintaining operational excellence.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will collaborate with cross-functional teams to streamline credit processes, mitigate risks, and enhance customer satisfaction. If you have a keen eye for detail and a strong background in financial operations, we invite you to apply and grow your career with us.
Responsibility
- Manage daily credit underwriting operations to ensure adherence to company policies and regulatory requirements.
- Monitor and maintain underwriting SLAs to guarantee timely processing and approval of credit applications.
- Collaborate with internal teams to resolve discrepancies and improve operational efficiency.
- Conduct thorough reviews of credit applications to assess risk and ensure compliance with lending criteria.
- Prepare and maintain accurate records of credit transactions and underwriting decisions.
- Assist in the development and implementation of process improvements to enhance credit operations.
- Provide exceptional support to internal and external stakeholders, addressing inquiries and resolving issues promptly.
- Stay updated on industry trends and regulatory changes affecting credit operations.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 2 years of experience in credit operations, underwriting, or a similar role within the financial services industry.
- Strong understanding of credit risk assessment, underwriting principles, and regulatory compliance.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Proficient in using financial software and Microsoft Office Suite, particularly Excel.
- Outstanding communication and interpersonal skills to effectively collaborate with team members and stakeholders.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Familiarity with Indonesian financial regulations and banking practices is a plus.