job description
Are you a seasoned finance professional with a passion for leadership and debt recovery? Our company is seeking a results-driven Credit and Collection Supervisor to join our growing finance team in Pasig City. In this pivotal role, you will be the frontline leader responsible for managing our collection activities, ensuring healthy cash flow, and upholding the integrity of our credit policies.
As the Credit and Collection Supervisor, you will provide mentorship and guidance to your team, fostering a culture of high performance and professional excellence. You will play a crucial role in minimizing credit risks while maintaining positive relationships with our clients. We are looking for an analytical thinker who can balance operational rigor with effective people management to drive our collection targets forward.
Responsibility
- Oversee daily collection operations and ensure the team meets monthly performance targets.
- Implement and monitor credit and collection policies to mitigate financial risk and reduce bad debt.
- Provide frontline leadership, training, and performance coaching to the collections team.
- Analyze aging reports and prepare detailed collection progress summaries for senior management.
- Identify process bottlenecks and implement strategies to streamline payment recovery workflows.
- Handle complex account reconciliations and dispute resolutions with key clients.
- Collaborate with the sales and finance departments to optimize credit terms and approval processes.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 3-5 years of experience in credit and collections, with at least 1 year in a supervisory or team lead capacity.
- In-depth knowledge of debt collection regulations, credit risk assessment, and financial reporting.
- Strong leadership skills with the ability to motivate and mentor a diverse team.
- Excellent proficiency in MS Excel and accounting software (e.g., SAP, QuickBooks, or similar ERP systems).
- Exceptional negotiation, communication, and interpersonal skills.
- Detail-oriented with a high level of integrity and professional ethics.