job description
Join the pioneering team of The Coffee Bean & Tea Leaf (CBTL) in Bali and become part of a global coffee brand that values passion, excellence, and customer connection! As we expand our presence in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, we’re looking for enthusiastic and skilled Baristas to craft unforgettable coffee experiences for our guests.
At CBTL, we believe that great coffee starts with great people. As a Barista, you’ll be at the heart of our café operations, creating handcrafted beverages, building relationships with customers, and contributing to a vibrant café culture. Whether you’re a seasoned coffee professional or an aspiring barista with a love for hospitality, this is your opportunity to grow with a brand that’s committed to quality, innovation, and community.
Bali’s thriving tourism and expat community make it the perfect place to hone your barista skills while enjoying the island’s unique lifestyle. You’ll work in a dynamic environment where teamwork, creativity, and a positive attitude are celebrated. Plus, you’ll have the chance to learn from experienced professionals and take your coffee expertise to the next level!
If you’re passionate about coffee, customer service, and being part of a team that makes every cup count, we’d love to hear from you. Apply now and let’s brew something amazing together!
Responsibility
- Prepare and serve high-quality coffee, tea, and other beverages according to CBTL’s standards and recipes.
- Provide exceptional customer service by engaging with guests, taking orders, and ensuring a positive café experience.
- Maintain cleanliness and organization of the café workspace, including equipment, counters, and dining areas.
- Operate and maintain coffee machines, grinders, and other café equipment to ensure optimal performance.
- Handle cash transactions, process payments, and manage the point-of-sale (POS) system accurately.
- Collaborate with the team to ensure smooth café operations, including opening/closing procedures and inventory management.
- Educate customers about CBTL’s products, promotions, and loyalty programs to drive sales and engagement.
- Assist in training new team members and upholding CBTL’s service and quality standards.
Qualifications
- Previous experience as a Barista or in a customer service role is a plus, but not required—we welcome passionate beginners!
- Strong knowledge of coffee preparation, including espresso extraction, milk steaming, and latte art, is highly desirable.
- Excellent communication skills in English; additional languages (e.g., Indonesian, Mandarin, or other local dialects) are a bonus.
- Ability to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
- Basic math skills for handling cash transactions and operating the POS system.
- Flexibility to work in shifts, including early mornings, weekends, and holidays, as required by the café’s schedule.
- Passion for hospitality, teamwork, and creating memorable experiences for customers.
- Willingness to learn and adapt to CBTL’s standards and procedures.