job description
Join voco Orchard Singapore as a Banquet Executive and take the lead in delivering world-class hospitality in one of Bali’s most prestigious luxury destinations. This is your opportunity to orchestrate unforgettable events, from intimate gatherings to grand celebrations, while fostering a culture of service excellence and guest satisfaction.
As a Banquet Executive, you will play a pivotal role in planning, coordinating, and executing high-end banquets and events, ensuring every detail aligns with voco’s commitment to sophistication and warmth. Your leadership will inspire a team of dedicated professionals to exceed expectations, creating seamless experiences that leave a lasting impression on guests.
Based in the heart of Nusa Dua, this role offers a dynamic work environment where creativity, precision, and guest-centricity converge. If you are passionate about hospitality, thrive under pressure, and take pride in delivering flawless events, we invite you to bring your expertise to voco and help redefine luxury service in Bali.
Responsibility
- Oversee the end-to-end planning and execution of banquets, weddings, conferences, and special events, ensuring alignment with client expectations and brand standards.
- Lead and mentor a team of banquet staff, including servers, coordinators, and support personnel, to deliver exceptional service with professionalism and warmth.
- Collaborate with sales, culinary, and operations teams to design customized event proposals, menus, and logistics that reflect voco’s luxury standards.
- Manage budgets, timelines, and vendor relationships to ensure cost-effective, high-quality event delivery without compromising on excellence.
- Conduct pre-event briefings and post-event debriefs to review performance, address feedback, and implement continuous improvements.
- Ensure compliance with health, safety, and hygiene protocols in all banquet operations, maintaining a secure and pristine environment for guests and staff.
- Develop and maintain strong client relationships through proactive communication, personalized service, and attention to detail.
- Stay abreast of industry trends and innovations in event management to introduce fresh, creative ideas that enhance guest experiences.
Qualifications
- A minimum of 3 years’ experience in banquet, event management, or luxury hospitality, with at least 1 year in a supervisory or executive role.
- Proven track record of successfully managing high-profile events in a fast-paced, upscale environment.
- Exceptional leadership, communication, and interpersonal skills with the ability to inspire and motivate teams.
- Strong organizational and problem-solving abilities, with a keen eye for detail and a proactive approach to challenges.
- Proficiency in event management software (e.g., Opera, Delphi) and Microsoft Office Suite.
- Fluency in English (written and spoken); additional languages (e.g., Indonesian, Mandarin) are a plus.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- A passion for hospitality and a commitment to delivering memorable guest experiences with integrity and enthusiasm.