job description
Join Search Personnel as an Administrative Assistant specializing in Order Processing and Quotation Management in the vibrant heart of Bali. This role is perfect for detail-oriented professionals who thrive in fast-paced environments, ensuring seamless coordination between sales, customers, and internal teams.
In this position, you will play a pivotal role in streamlining order fulfillment, generating accurate quotations, and maintaining strong customer relationships. Your organizational skills and ability to manage multiple tasks will directly contribute to operational efficiency and customer satisfaction. Based in Badung, you’ll enjoy a dynamic work environment while supporting critical business functions.
If you’re a proactive problem-solver with a passion for administrative excellence, this opportunity offers a competitive salary, professional growth, and the chance to work in one of Bali’s most sought-after business hubs.
Responsibility
- Process and manage customer orders with high accuracy, ensuring timely fulfillment and delivery coordination.
- Prepare and issue professional quotations, including pricing calculations, terms, and follow-ups with clients.
- Liaise with sales teams, suppliers, and logistics partners to confirm order details, stock availability, and delivery schedules.
- Maintain and update order tracking systems, providing real-time status updates to internal stakeholders and customers.
- Handle customer inquiries, resolve order-related issues, and ensure a high level of service satisfaction.
- Assist in sales administration tasks, including data entry, reporting, and documentation for audit purposes.
- Collaborate with finance teams to ensure invoicing and payment processing align with company policies.
- Identify process improvements to enhance efficiency in order management and quotation workflows.
Qualifications
- Minimum 2 years of experience in administrative support, order processing, or sales coordination roles.
- Proficient in Microsoft Office (Excel, Word) and familiar with ERP or CRM systems.
- Strong numerical and analytical skills for accurate quotation preparation and order tracking.
- Excellent written and verbal communication in English; additional languages are a plus.
- Highly organized with the ability to prioritize tasks and meet tight deadlines in a fast-paced environment.
- Customer-focused mindset with a problem-solving approach to handle inquiries and resolve issues.
- Diploma or Bachelor’s degree in Business Administration, Logistics, or related fields preferred.
- Experience in retail, manufacturing, or distribution industries is advantageous.