job description
Join a dynamic team in Bali as an Administrative and Sales Support Specialist, where your organizational skills and customer-centric approach will drive operational excellence. This role is perfect for detail-oriented professionals who thrive in fast-paced environments, ensuring seamless coordination between sales, management, and clients.
Based in the vibrant heart of Canggu, Bali, you’ll play a pivotal role in maintaining efficient workflows, processing orders with precision, and delivering exceptional customer service. Your contributions will directly impact business growth and client satisfaction in a role that blends administrative expertise with sales support.
If you’re passionate about streamlining processes, solving problems, and supporting a high-performing sales team, this opportunity offers a rewarding career path in one of Indonesia’s most exciting business hubs.
Responsibility
- Provide comprehensive administrative support to the sales and management teams, including document preparation, scheduling, and correspondence.
- Process customer orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Monitor and track shipments, coordinating with logistics partners to resolve delays or issues proactively.
- Serve as the first point of contact for customer inquiries, delivering responsive and professional support via phone, email, and chat.
- Maintain organized records of sales transactions, client communications, and inventory levels using CRM or ERP systems.
- Assist in preparing sales reports, presentations, and performance metrics for management review.
- Collaborate with cross-functional teams to streamline workflows and improve operational efficiency.
- Handle ad-hoc administrative tasks and special projects as assigned by supervisors.
Qualifications
- Minimum 2 years of experience in administrative, sales support, or customer service roles.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and familiar with CRM/ERP tools.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Strong organizational and time-management abilities, with a keen eye for detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer-focused mindset with a problem-solving approach to resolving inquiries and issues.
- Basic knowledge of order processing, inventory management, or logistics is advantageous.
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field preferred.